About This Report  iii

Summary  v

Figures and Tables  xi

CHAPTER 1  1

Introduction  1

Background  2

Assessment Approach  5

Execution Phases and Timelines  9

Implementation Considerations  9

Limitations and Assumptions  9

Organization of This Report  10

CHAPTER 2  11

Implementation Guide  11

Phase 1: Preparation  11

Phase 2: Assessment—Step 1: Determine In-Scope Capability Gaps  17

Phase 2: Assessment—Step 2: Critical and Urgent Capability Gaps to Be Filled  19

Phase 2: Assessment—Step 3: Mapping of Investments to Capability Gaps  21

Phase 2: Assessment—Step 4: Supportable  24

Phase 2: Assessment—Step 5: Strategic Tasks  26

Phase 3: Portfolio Review  27

CHAPTER 3  31

Discussion  31

APPENDIX A  34

Instructions and Instruments  34

Phase 1: Preparation (Conducted by Team Leader)  34

Phase 2: Assessment—Steps 1 Through 5 General Instructions (Conducted by Analysis Team)  41

Phase 2: Assessment—Step 1: In-Scope (Conducted by Analysis Team)  44

Phase 2: Assessment—Step 2: Critical and Urgent (Conducted by Analysis Team)  47

Phase 2: Assessment—Step 3: Mapping Investments to Capability Gaps (Conducted by Analysis Team)  51

Phase 2: Assessment—Step 4: Supportable (Conducted by Analysis Team)  57

Phase 2: Assessment—Step 5: Strategic (Conducted by Analysis Team)  60

Summary of Results  64

APPENDIX B  66

Rationale and Sources for Recommended Methods  66

Step 1: In-Scope  67

Step 2: Critical and Urgent  68

Step 3: Mapping Investments to Capability Gaps  69

Step 4: Supportable  70

Step 5: Strategic  71

Abbreviations  73

Glossary of Key Terms  74

References  78