Key Takeaways 1

Introduction 2

Structural Problems 3

The False Choices 5

Privatization 5

Subsidy 5

Service Cuts 6

A Cost-Cutting Agenda 6

Align Labour Deployment with Address-Based Demand 6

Use Work Sharing to Reduce Costs 7

More Automation 9

Rationalize the Retail and Real Estate Footprint 10

Grow Parcel Revenue 10

Maintain Focus on Core Postal and Logistics Functions 11

Conclusion 12

Endnotes 13