About Pew Research Center 1

About this research 2

Table of contents 3

Americans and AI 2026: Chatbots, Smart Devices and Views on Impact 4

Americans’ experiences with AI-enabled smart devices 10

AI search summaries 12

How Americans view AI’s impact 13

What do Americans think AI is? 19

How often do Americans think they interact with AI? 20

How aware are Americans of AI? 21

Why don’t people use chatbots? 24

How opinions and use of AI differ by age 27

Chatbot use 29

AI search summaries and AI-enabled smart devices 36

The gender gap in AI 39

AI-enabled smart devices and AI summaries 43

Views about AI 44

AI literacy and confidence 46

Racial and ethnic differences in how adults use and view AI 47

AI chatbot use and awareness 48

Views about AI 51

Appendix: Detailed chart and tables 52

Acknowledgments 60

Methodology 61

Topline 69