1. Introduction  4

Message from Director-General Ngozi Okonjo-Iweala  6

Highlights of DG Okonjo-Iweala’s first year in office  10

Understanding the WTO  14

What we do  16

A brief history  18

2. A year in review  22

2021: a snapshot  24

Our year  26

3. 12th Ministerial Conference – a snapshot  32

4. Membership  38

Joining the WTO  40

A global membership  44

5. Trade negotiations and discussions  46

6. Implementation and monitoring  76

Spotlight: Impact of COVID-19 on world trade  82

7. Dispute settlement activity  138

8. Supporting development and building trade capacity  146

9. Outreach  168

Spotlight: Public Forum 2021  172

10. Secretariat and budget  198