Acknowledgments 4

List of Acronyms 5

Executive Summary 8

How to Use This Guide 14

Cloud Procurement Scenarios 15

1. WHAT TO PROCURE 24

1.1 Introduction to Cloud and Related Concepts 25

1.2 Cloud Services and Deployment Models 30

1.3 Features of Cloud Procurement 34

2. WHAT ENABLES PROCUREMENT 35

2.1 Cloud-enabling Policies and Regulations 36

2.2 Institutional Arrangements for Cloud Procurement and Governance 38

3. HOW TO PROCURE 43

3.1 Getting Started with Cloud Deployment 44

3.2 Direct and Indirect Procurement 51

3.3 Cloud Procurement Strategy Design 53

3.4 Understand and Manage Risks 70

4. HOW TO EVALUATE 75

4.1 Development of the Evaluation Criteria 76

4.2 Evaluation of Tender Responses 81

5. RESOURCES 865. RESOURCES 86

6. LIST OF TABLES 152

7. LIST OF FIGURES 155

8. LIST OF BOXES 156

9. BIBLIOGRAPHY 157