1. The Online Safety Act 2023 2

2. Which services are in scope of the act? 2

3. Ofcom’s role 3

 3.1 Codes of practice 3

 3.2 Proportionality 4

 3.3 Enforcement powers 5

 3.4 Online safety complaints 5

4. Protecting users from illegal content 6

 4.1 Priority offences added to schedule 7 6

 4.2 AI chatbots and illegal content 8

5. Protecting children 8

6. Categories of service 11

 6.1 Additional duties for categorised services 13

7. Investigations and enforcement 14

8. Criticism of the act 15

 8.1 Freedom of expression 16

 8.2 Age assurance, privacy and data security 18

 8.3 Technology notices and end-to-end encryption 18

 8.4 Concerns that the act isn’t strong or effective enough 20

9. Parliamentary scrutiny 21